A Health Insurance client providing services throughout Eastern and Central NY state. Company’s Medicare Advantage plans are the highest rated in New York state and among the highest in the country on the 2021 Medicare Advantage honor roll.
The client has built an in-house Enterprise Data Warehouse (EDW) to centralize the business information from multiple sources and applications, and make it available for analytics and use across their organization.
The client was desired to send the clickstream data feed, from their member portal web and mobile app digital properties, into EDW for better business & marketing reporting. The objective was to link their GA Web property and Firebase Analytics property to BigQuery (BQ) and do the data export.
Developed dashboards, executive summaries, and weekly/monthly reports to measure against KPIs and other performance metrics
Developed meaningful relationships to deliver strategic insight and imparted recommendations that improved client’s marketing and business teams.
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